“Refund was approved and back in my account the same day.” - Deliver+ customer
The PU finish on this bag has a smooth, slightly polished quality - it catches the light just enough to read as intentional without tipping into over-dressed territory. The barrel shape is generous enough to fit the everyday essentials without looking bulky, and the gold padlock hardware does the heavy lifting in terms of detail, so the overall look stays clean and unfussy. Carry it by the top handles for a more structured, put-together feel. The model pairs it with a cropped long-sleeve top, camo midi skirt and wedge trainers - a mix that leans into the bag's utility-meets-dressed-up energy. Try it the same way with wide-leg jeans and a simple fitted tee for a weekend out, or let it ground a slip dress and flat sandals on a warmer day. It works particularly well when the rest of the outfit is doing something interesting - the bag anchors rather than competes.
Free Shipping On Fashion & Beauty Orders Over $60
Standard Shipping
$7.99
Express Shipping
$10.99
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The PU finish on this bag has a smooth, slightly polished quality - it catches the light just enough to read as intentional without tipping into over-dressed territory. The barrel shape is generous enough to fit the everyday essentials without looking bulky, and the gold padlock hardware does the heavy lifting in terms of detail, so the overall look stays clean and unfussy. Carry it by the top handles for a more structured, put-together feel. The model pairs it with a cropped long-sleeve top, camo midi skirt and wedge trainers - a mix that leans into the bag's utility-meets-dressed-up energy. Try it the same way with wide-leg jeans and a simple fitted tee for a weekend out, or let it ground a slip dress and flat sandals on a warmer day. It works particularly well when the rest of the outfit is doing something interesting - the bag anchors rather than competes.
Free Shipping On Fashion & Beauty Orders Over $60
Standard Shipping
$7.99
Express Shipping
$10.99
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Padlock Detail Shoulder Bag against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.